1. Overview

Thank you for purchasing from Biz Marketing Agency.
We sell digital products and online training materials that are delivered electronically and accessible immediately after purchase.

Because of this instant access, all sales are final and non-refundable unless otherwise specified in writing.

2. Digital Product Policy

Once a product has been downloaded, viewed, or accessed, we cannot issue a refund.
Digital products cannot be “returned” in the same way as physical goods — once you’ve gained access, the product is considered delivered and consumed.

Please make sure to carefully read all product descriptions, features, and license information before purchasing.

3. Exceptions (If Applicable)

Refunds may be issued only under the following rare conditions:

The download link or file is corrupted or inaccessible and cannot be replaced.

You were charged multiple times for the same product due to a technical issue.

A duplicate order was placed accidentally (and verified by our system).

If one of these conditions applies, please contact us within 7 calendar days of purchase at [[email protected]] with:

Your full name

Order number or payment receipt

A brief explanation of the issue

We’ll review your case within 3–5 business days

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4. Refunds for Courses or Challenges

For digital courses or challenge enrollments (e.g., the 7-Day Digital Vault Launch Challenge):

Refunds are not available once access to course content has been granted.

We may, at our discretion, offer a credit or transfer toward another course if special circumstances apply.

5. License-Based Purchases

When purchasing digital products with Master Resell Rights (MRR), Private Label Rights (PLR), or Resell Rights (RR):

You are purchasing usage and resale rights, not the original intellectual property.

These purchases are non-refundable once delivered due to the nature of digital rights transfer.

6. Chargebacks

Initiating a chargeback after receiving access to a digital product is considered a breach of these terms and a violation of our refund policy.
We reserve the right to revoke access to all products and take appropriate action through payment processors.

7. How Refunds Are Processed (If Approved)

If your refund request meets the conditions above and is approved:

Refunds will be processed via your original payment method (Stripe, etc.).

Please allow 5–10 business days for funds to appear in your account, depending on your bank or card issuer.

8. No Refunds for Third-Party Products

We are not responsible for refunds or support for any third-party products or links provided within our digital bundles or partner offers.

9. Policy Updates

We reserve the right to modify or update this Refund Policy at any time.
Changes will be reflected on this page with an updated “Effective Date.”
Your continued use of our website and products signifies acceptance of the revised policy.

10. Contact Us

If you have questions regarding our Refund Policy, contact us:
📧 Email: [email protected]
🌐 Website: biz-marketing-agency.com